• 30% OFF AT CHECKOUT
  • USE CODE: JAN30
  • 30% OFF AT CHECKOUT
  • USE CODE: JAN30

FAQ

 

  • Can I purchase the original painting?

Email me info@luxxartvault.com

  • Which payment methods do we use?

The payment gateway we use is Worldpay. You can be confident your payment is secure & covered by the buyer protection service. 

  • How much is shipping within the UK?

UK Shipping is £3.95. DPD Express 1-2 Day delivery. 

You will only be charged one shipping fee per order. 

  • How much is international shipping?

International Shipping £14. DPD International Express 3 - 5 Day delivery. 

You will only be charged one shipping fee per order. 

  • When will I know when my order is arriving?

When purchasing your email is required. We use DPD to ship all of our items. Once DPD receive your order, you will receive an email confirming your tracking information.  DPD send you a 1 hour delivery slot on the day of delivery. 

  • How do I cancel my order?

Customers have 12 hours to cancel the order. Please email info@luxxartvault.com.